About Us.

At Pacuare Lodge, we combine luxurious appointments, unmatched service, and our celebrated sustainability philosophy with the natural gifts that the Pacuare River gives us. Each of our bungalows is a unique, separate dwelling that’s close enough to the restaurant and reception that you won’t get lost on your way to dinner, but far enough in the rainforest that you’ll be fully immersed in the magic of our surroundings.

Founded in 1986, our conmpany is one of the oldest and most respected tour operators in Costa Rica.

What We Offer.

We specialize in customized experiences that include everything from thrilling whitewater rafting adventures to romantic honeymoon getaways. We pride ourselves on quality outdoor trips that stand above the majority of adventure tours offered in Costa Rica, on exceeding our customer’s expectations, and on ensuring that every tour is entertaining, informative, and utterly unique.

In Harmony With Nature.

The Pacuare Lodge was built with minimal impact on the river and rainforest . No trees were cut to build the bungalows and facilities. Instead, lumber was purchased from a sustainable reforestation project operated by small farmers.

More than Tourism.

The Pacuare Lodge is engaged in various projects to study and conserve the wildlife in our area, in partnership with Costa Rican Universities and nonprofit organizations. We’ve also partnered with local communities to help improve their basic services and livelihoods, while working to raise environmental awareness. With your support, we can accomplish even more to ensure that the Pacuare River’s natural and cultural treasures are preserved for future generations.

Our Professional Staff

A spirit of adventure and true concern for the environment are just two of the driving forces for our staff.  

Our bilingual guides embody this spirit of adventure and demonstrate their concern for our precious environment on every trip to the wilds of Costa Rica’s tropical rainforests and beautiful rivers. Our guides are the best in the field and are highly experienced professionals who are certified in first aid, CPR, and swift-water rescue training. Many of our guides have additional certifications, such as wilderness first aid and first responder. Our top-notch office staff can develop custom programs and itineraries to meet the needs of the most demanding clients, whether couples or larger groups.

Local staff

They are some of the best in the field, highly experienced, professional guides who are certified in first aid, CPR and swift-water rescue training. Many of our guides have additional certifications such as wilderness first aid and wilderness first responder. Our professional office staff can develop custom programs and itineraries to meet the needs of the most demanding clients, whether couples or larger groups.

Roberto Fernández

Founder & Co-Owner

Roberto was born and raised in Turrialba, a small town located to the east of San José near the Turrialba Volcano and some of Costa Rica’s most scenic rivers. Set in a lush valley surrounded by coffee and sugar cane plantations, the town is a white water mecca that draws rafters and kayakers from all over the world. From a very young age Roberto found himself attracted to the area’s abundant natural resources and particularly enjoyed engaging in adventure sports and activities. It was this same restless and adventurous spirit that drove him to begin Aventuras Naturales (Costa Rica Nature Adventures) in 1987. Since then Roberto has worked enthusiastically to promote an innovative and responsible tourism that is distinguished by the excellence and quality of the experience. “I have a wonderful daughter and a lovely wife who shares with me the blessing of managing a company whose staff is a continual source of encouragement and pride.” Roberto is married to Luz Cáceres, the sales and marketing director of Costa Rica Nature Adventures.

Jack Loebc

Co-owner

A natural leader and entrepreneur, he has been involved in various successful agricultural businesses through out his life. Jack joined us in late 2006 as co-owner of the Pacuare Lodge.  During this time his wisdom and background have been invaluable in our efforts to improve the Pacuare Lodge experience. Yet even before joining the Pacuare Lodge family, he had always championed the importance of maintaining a sustainable balance between the environment and business. "The sustainability of the world's protected areas hinges to a large degree on letting people experience nature one on one, through lodges and other responsible tourism efforts. Through our example we must educate our guests to the importance of protecting the environment for a future generation of visitors." Jack has a two daughter and he enjoys playing tennis and engaging in water sports.

Luz Cáceres

Sales & Marketing Director

As with her husband, Luz was also born and raised in Turrialba and she possesses a deep love for nature and outdoor activities. After obtaining a degree in tourism business management, Luz set off for Denver, Colorado to gain more practical experience in the hospitality industry. She has over 18 years experience in Costa Rica’s tourism industry and has worked for several international hotel chains, tourism operators and organizations dedicated to promoting Costa Rica abroad. “My career has given me the opportunity to travel all over Costa Rica, allowing me to gain much knowledge and insight into the great natural and cultural richness of this tiny nation. Roberto and I are co-owners of Costa Rica Nature Adventures and the Pacuare Lodge and we are both committed to continue developing sustainable and responsible tourism practices”. In her free time Luz enjoys traveling, particularly to off the beaten path destinations of great cultural contrast and local flavor. A woman of many interests Luz also loves adventure sports and studying theology.

Priscilla Murillo

Travel Consultant 

Prisci joined our reservations/operations team in November 2007. Apart from being a passionate runner, she loves going to the beach, traveling, and hanging out with her dog Toño. As our Sustainable Coordinator, she´s always with some social - environmental project in hands, and will try her best to keep the Pacuare River safe and well as it is. You can also find her at the lodge as the Resident Manager in shift, and as you can imagine she is very knowledgeable of the property, services and logistics. Priscilla worked on the Costa Rican Tourism Chamber and also participated in the organization of tourism expositions in Costa Rica.

Alvaro Chavarría

Travel Consultant 

With 15 years’ experience in tourism, Alvaro knows well every corner of Costa Rica and is ready to create the perfect itinerary for your vacation. From a young age he became interested in the nature and diversity that presents this beautiful country in each area, so he decided to study Geography at the University. He likes to spend most of his free time with his daughter of 13 years old, is also passionate about soccer and is a faithful follower of our National Team. Alvaro has worked in the best online agencies in the country and also has experience in handling groups, wholesalers and of course custom packages.

Willman Solano

Resident Manger

Born and raised in a small town near Turrialba, Willman’s passion for nature lead him to study Ecological Tourism at the Universidad de Costa Rica, where he eventually earned his degree. Three years as the resident manager at the Pacuare Lodge have only strengthened Willman’s love for the outdoors, so much so, that when time permits you will often see him double as a naturalist guide, leading guests on the Pacuare Canopy Adventure tour and morning bird watching tour. He is highly regarded by his staff for his kind and dedicated manner.

Geovanny

As a proud member of the El Bajo del Tigre community, Geovanny is easily recognizable by his quick and ready smile, as well as by his boundless enthusiasm and friendly nature. His curiosity and desire to learn have led him to become part of our maintenance staff as well as a frequent guide on the Pacuare Adventure Canopy tour. Geovanny has been with the lodge for over three years.

Luis "Achoy"

Tiny Luis, as he is affectionately called by his co-workers, is a bundle of muscles and one of our most experienced guides. He boasts fourteen years leading river rafting tours, and is an accomplished zipline and hiking guide. He lives in Turrialba with his family.  

Roberto

Maintenance & Landscaping

Roberto is a native of the Cabecar tribe, the largest indigenous group in Costa Rica.  He lives in the Nairi Awari indigenous reserve, located in the rainforest covered mountains that surround the Pacuare Lodge.  From his thatched home deep in the forest, Roberto hikes an hour every morning to the lodge, and then another hour home in the early evening. Roberto overseas the maintenance and upkeep of the main lodge as well as that of the surrounding gardens. He and his brother Siberiano are also in charge of safekeeping our Culture and Traditions area located in the old main lodge. Roberto has been a part of our Pacuare Lodge staff for over ten years.

Safety Comes First

Safety is our primary concern, and we spare no effort to provide the highest quality standards and equipment, while striving for the most enjoyable experience possible. Our bilingual guides instruct guests on all safety measures before each trip, and a fully stocked first aid kit is available at all times. We reserve the right to cancel any trip or because of weather, unsafe water conditions, or any other circumstances that could endanger the safety of our guests and guides.

 

 

Tour Capacity

Maximum accommodation capacity at the Pacuare Lodge is 40 with double occupancy, or 57 with triple occupancy.

Mission.

Pacuare Lodge is a simple and sophisticated Ecolodge that offers adventure and comfort in harmony with its surroundings, with a creative working team committed to create unforgettable experiences which transcend the life of travelers and collaborators.

Vision.

Pacuare Lodge will be the best Ecolodge committed with sustainability, and consolidated as a world-wide leader, economically successful and with a happy working team that surpass the traveler´s expectations.

Principles and Values.

  • Honesty
  • Responsibility
  • Respect
  • Solidarity
  • Fellowship
  • Happiness
  • Love
  • Creativity
  • Authenticity
  • Humanity

Company Policy.

Pacuare Lodge is a leading Costa Rican company in the Tourism field, committed to ethical values and sustainable development. The company operates in a profitable way and cares for the quality of its travelers’ experience and offers the best working conditions for its employees.

Specific Policies.

  • ORGANIZATION
  • COMPETITIVENESS
  • HUMAN RESOURCE
  • SOCIAL
  • ENVIRONMENTAL

Pacuare Lodge is a model company that promotes creativity, innovation and encourages the capacities of its employees to reach financial solidity and maintain leadership.

Service.

The company and all its employees are constantly searching to surpass the travelers´ expectations and fulfill the needs of its internal client.
 
The company makes immense efforts and facilitates the development of its working team’s skills and talents to promote their   general well- being and the company´s as well.  
 
Pacuare Lodge is committed to promote a working atmosphere that generates satisfaction and motivation, which extends at the homes and communities of our employees, as well as travelers.
The company is a leader and it is committed with sustainable practices,  conservation of the biodiversity and as  inspiration to other companies and institutions to develop joint actions and make a positive impact.  

The company takes care for the safety in all services that it offers and never puts its employees’ life or the travelers’ life at risk.  For this reason, it uses state of the art equipment and materials; and it is also monitoring its equipment and activities constantly, offering highly trained staff.  

Quality.

Our commitment is to provide services always looking for excellence; implementing a system of continuous improvement through evaluation and monitoring.   
 
The company respects all its staff members and clients and offers the best conditions as part of its commitment with sustainability and ethics.
 
The company pursues the well- being of its neighboring  communities through joint actions and by promoting the self-management   
Businesses, and also by strengthening their cultural identity and stimulating the education and training of all its members.
Pacuare Lodge measures consciously the impact that it generates in all its activities and looks for the most effective ways to diminish its footprint and mitigate its emissions. The company considers all actions that allow it to be responsible regarding the climate change impacts. 

History.

The Pacuare Lodge's story is closely linked to that of a child who grew up in rural Costa Rica, and who from the age of seven had an interest in business. Roberto Fernandez , the youngest son of a family of limited resource , attended public school in the town of Turrialba, and grew up in a region of rainforests, rivers and mountains that inspired his love of nature and adventure.

“Along with several friends from my neighborhood, I made my first trips down the Reventazon River in a raft designed for swimming pools, with life vests from Eastern Airlines and wooden paddles. The sight of us kids must have surprised the American tourists who saw us on some of the first commercial rafting trips down that river, in 1983. A few years later, I began working as a guide with one of the first rafting companies to be established in Costa Rica. It took about a year to learn the details of guiding, but the whole time I was dreaming of starting my own business. In 1987, I founded Aventuras Naturales, the company that built the Pacuare Lodge in 1995.

I was excited by the challenge of running a business and wanted do something new. At the age of 24, already running my own company, I purchased 14 acres along the Pacuare River as the first step toward my second dream – to build a lodge where tourists could enjoy the beauty of the Pacuare River and the nature that surrounds it.

Today, 22 years later, I can assure you that I have put my heart into this adventure. With plenty of effort, dedication, persistence and passion, I have achieved my dream. Along the way, I’ve been accompanied by many people who have also fallen in love with the project, and some of them have made it their home and their future.

In addition to caring about our people, we have made a major effort to conserve the wilderness around the lodge. We began with 14 hectares, but today we have 340 hectares of protected forest. Our forest reserve forms part of the Barbilla Biological Corredor, and it borders the land of the Nairi Awairi indigenous community, which is the home of some of our staff, who hike to work every day. With help from our guests, we support scientific research under a national jaguar-monitoring program, which has helped us to identify 10 jaguars and many other animals that live in our reserve. We are very happy to know that they too have their paradise.”

SUBIR